Cancellation & Refund Policy

Last updated: 9 August 2026. socialkit.tools is operated by M/s. Universal Hospitality, Navi Mumbai, Maharashtra, India.

Plan cancellation

Monthly and yearly SocialKit subscriptions renew automatically at the price and frequency shown before checkout until you cancel. You can select Cancel renewal in your SocialKit account; cancellation is scheduled for the end of the current paid billing period and access continues until that date. Founder Lifetime is a one-time purchase and does not renew. Cancelling renewal does not automatically create a refund for a period already paid.

Refund eligibility

You may request a refund within 7 calendar days of purchase when:

• the same plan was charged more than once;
• payment succeeded but paid access was not activated and we could not restore it;
• a material technical fault prevented reasonable use of the paid service; or
• applicable law requires a refund.

Refunds are normally not available after substantial use of paid tools, consumption of a material portion of the daily allowance, account suspension for abuse, or a simple change of mind after the service has been materially used. These limits do not reduce rights that cannot legally be excluded.

Launch offers and Founder access

Promotional discounts apply only under the eligibility and deadline shown on the pricing page and at checkout. Founder Lifetime excludes costly third-party AI/API features as disclosed before purchase. Approved refunds end the related paid access.

How to request

Email [email protected] from the account email and include the Razorpay payment ID, plan name, purchase date and reason. We aim to review requests within 5 business days.

Refund processing

Approved refunds are initiated to the original payment method. Your bank or payment provider may require additional processing time after initiation. We will email confirmation when the refund is submitted.

Contact

Billing questions: [email protected].